COMMENTS FROM CUSTOMER USED
Customer Service is good, support 24/7 , unobstructed calling, easy control for manager, easy for internal communication.
Technical support is very good, responsive and enthusiastic, easy interface management, saving cost and human resource better than traditional switchboard. Overall the system is quite stable and efficient.
Interface easy to control, equipment easy for installing and using. Technical support is fast, enthusiastic and effective.
Phone line apportionment is very reasonable , no obstruction and besides it can create a professional and effective phone group. We really satisfied with the technical staffs, present in time. In general, the virtual switchboard works very efficiently. Nothing to complain.
In the past, when customers call to our hotline, it will be transferred to a fixed telephone and cause obstruction. Now we have many extension number so it work quite stable. Work productivity increase clearly due to saving a lot of time and manpower, easy to control calls between customers and employees, good greeting and we really satisfy.
Since using the Virtual Switchboard of P.A , our management system becomes easier. Technical team is quite good therefore the problems was solved quickly with enthusiasm. Because the system has the history of call and it quite convenient, efficiency increase and time-saving