Applied cloud computing technology, supply the most advanced call service through Internet.
Easy to momitor & manage system through Website adminstration by Vietnamese and English
Be able to use on your mobile device ( BYOD ) and others application on mobile device.
Free call history saved , record calls and listen the record.
System supports to forward the calls to your mobile phone when you are not in office or your mobile phone do not have Internet connection.
Extension number can expand unlimited
Build the advanced security system with team of management engineers have experience.
No cost for Management resources, hardware investment, free internal call, interactive voice response, automatic call distributor.
Help businesses to take care customers, find new customers, get customer’s feedback, active advertising, remind schedule , ..
HAVE YOU EVER GIVE THESE QUESTIONS!
How to expand the operator as additional personnel and branches?
The change in upgrading and expanding the operator and how about its cost?
How about saving costs of internal calls between branches together?
When the number of employees exceeds the number allowed by the current operator, What things must to do?
How to record calls with the customer's staff to made better customer service?
How to organize a conference call?
staff
FOR SWITCHBOARD MANAGEMENT AND IMPLEMENTATION ALL THINGS ABOVE, YOU NEED A TECHNICAL TEAM TO DO IT.
WHEN YOU NEED TO:
Payment from 15-20 milions vnd/month to maintain this staff. If an employee hired just do all the work, it has to pay a minimum 5-6 milions vnd/ month
It takes time to train employees to become familiar with the working structure of the company.
It took workspace
Handling personnel issues, regimes with salary ...
AND PROBLEMS ARE:
This quality assurance team has in-depth knowledge in the efficient operation of the operator?
This team ensures continuous work in the following cases: emergency leave, sick leave, vacation, overtime ...
When the device fails, there will be no available to replace equipment
P.A Viet Nam are offering you the service "Rental Switch Board" satisfy every demand of the customer.
When client call 1900 9477 or 02873073737 and enter 123 to connect Mr.A then number 123 is extension, every staff have a individual extension number.
22
40
70
120
150
>150
Simultaneous call
Simultaneously, many customer can call to number 1900 9477 and deliver to consultants, avoid missed calls.
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Header connection (1900 or fixed)
When you need use 1800, 1900 number to better customer care. You can easy to integrate to PA Vietnam Virtual Switchboard system.
1
3
4
5
5
6
>7
Recording
Total Disk space for recording on System.
2 GB
10 GB
15 GB
20 GB
23 GB
25 GB
>30GB
Conference call
A conference call or multi-user conversation is set up that allows the call recipient to engage in conversation throughout the call or reduce the time when they want to communicate the same message to multiple people.
02 person at the same time
3 person at the same time
4 person at the same time
5 person at the same time
6 person at the same time
7 person at the same time
>7 person at the same time
Call out limit
Set the call limit for each internal number, limit for each call, call out limit in the month.
Fee management
Check call status
View call statuses online, offline or busy.
Video Call
Support Video call
PROMOTION GIFT
Register for 1 year
+Deployment fee 500k +Package Hóa Đơn #0.
+Deployment fee 500k +684k off WebCall Service +Free package Hóa Đơn #0 +Greetings IVR Click Here
+Deployment fee 500k +684k off WebCall Service +Free package Hóa Đơn #0 +Greetings IVR Click Here
+Deployment fee 500k +684k off WebCall Service +Free package Hóa Đơn #0 +Greetings IVR Click Here
+Deployment fee 500k +684k off WebCall Service +Free package Hóa Đơn #0 +Greetings IVR Click Here
+Deployment fee 500k +684k off WebCall Service +Free package Hóa Đơn #0 +Greetings IVR Click Here
+Deployment fee 500k +684k off WebCall Service +Free package Hóa Đơn #0 +Greetings IVR Click Here
Customer Service is good, support 24/7 , unobstructed calling, easy control for manager, easy for internal communication.
Nen Mong Viet Co.,LTD
Technical support is very good, responsive and enthusiastic, easy interface management, saving cost and human resource better than traditional switchboard. Overall the system is quite stable and efficient.
IZ Member Limited Liability Company
Interface easy to control, equipment easy for installing and using. Technical support is fast, enthusiastic and effective.
Kien Viet Co.,LTD
Phone line apportionment is very reasonable , no obstruction and besides it can create a professional and effective phone group. We really satisfied with the technical staffs, present in time. In general, the virtual switchboard works very efficiently. Nothing to complain.
Startup Viet Co.,LTD
In the past, when customers call to our hotline, it will be transferred to a fixed telephone and cause obstruction. Now we have many extension number so it work quite stable. Work productivity increase clearly due to saving a lot of time and manpower, easy to control calls between customers and employees, good greeting and we really satisfy.
Sao Kim Anh Service Trading Co.,LTD
Since using the Virtual Switchboard of P.A , our management system becomes easier. Technical team is quite good therefore the problems was solved quickly with enthusiasm. Because the system has the history of call and it quite convenient, efficiency increase and time-saving
