IP-PBX Administration

Administer Virtual Switchboard for free :

- Instruction for using Virtual Switchboard.
- Support to check switchboard error that set up by P.A Vietnam.
- Restart Switchboard service.
- For customers purchase IP phone of P.A Vietnam : Direct support or remote support.
- For customers have IP phone : Don’t support directly, P.A Vietnam just give advice and send suitable instruction.
- Don’t fix error if it is user error , in this situation, P.A Vietnam just supports customer to find problem.

Support in control administration, Switchboard administration. :
- Instruct to make extension number
- Configuration instruction
- Instruct to make PIN code when limit the number of outgoing call
- Instruct to create department group
- Instruct to see history
- Instruct to listen record

( P.A Vietnam just makes demo administration for 1 extension number, and instructs customer to make another one)

Co-ordinate with customer:
- Customers save account admin information and related administration information .
-If have any update about switchboard , customer have to inform to P.A Vietnam .

P.A Vietnam will NOT support these situations :
- Switchboard be overloaded because package of switchboard not enough to satisfy the demand.
- Customer set up configuration by themselves and break down the system but don’t response to technician of P.A Vietnam.
- Require to set up application that don’t support full features or more than ability of P.A Vietnam’s technicians.
- Require to research, integrate a solution that don’t have support full features or more than ability of P.A Vietnam’s technicians.
- Customers violate the terms of P.A Vietnam.

Virtual Switchboard Administration High-Level:

Support customer all of service in Free Virtual Switchboard Administration package:

Moreover, P.A Vietnam supports these services:
- Supports to restore data from data backup ( if have ) to restore switchboard’s operations.
- Supports to restore the operations of Control Administration in these situations : Overload , Hardware error, system error.
- Gives advice to customers about security in the process of using Switchboard.
- Ensures application configuration compatibility between the old and the new switchboard ( if customer transfer service from other provider with same standard ).
- Supports to check error in application in the process of using.
- Gives advice to customer to apply the best solution to the service that customer is using.
- Doesn’t fix error if it is user error , in this situation, P.A Vietnam just supports customer to find problem.

Co-ordinate with customer :
- P.A Vietnam take responsibility to inform to customer about applications that P.A adds more.
- Save the information of account admin and related administration information.

P.A Vietnam will NOT support these situations :
- Switchboard be overloaded because package of switchboard not enough to satisfy the demand
- Customer set up configuration by themselves and break down the system but don’t response to technician of P.A Vietnam.
- Require to set up application that don’t support full features or more than ability of P.A Vietnam’s technicians.
- Require to research, integrate a solution that don’t have support full features or more than ability of P.A Vietnam’s technicians.
- Customers violate the terms of P.A Vietnam.

Switchboard Administration Cost Buy
Hire for 1 month
500.000đ x 1 month
Order
Hire for 3 months
500.000đ x 3 months
Order
Hire for 6 months
475.000đ x 6 months
Order
Hire for 12 months
465.000đ x 12 months
Order
Hire for 24 months
450.000đ x 24 months
Order
 
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