VIRTUAL SWITCHBOARD

CONSULTING SERVICES, DESIGN, IMPLEMENT INTERNET PROTOCOL PRIVATE BRANCH EXCHANGE (IP PBX) FOR BUSINESS

CONSULTING SERVICES, DESIGN, IMPLEMENT IP PBX FOR BUSINESS needs a big solution for hundreds of employees and many affiliates, complying with standards, ensuring the best value for customers
 
 
 

P.A Vietnam provides consulting services, evaluate IP PBX system, consulting & designing / implementing IP PBX solutions for businesses

- Internet Protocol Private Branch eXchange branch.

- Internet Protocol Private Branch eXchange high performance.

- High security system.

- Cost savings.

- Call monitoring and recording.

- Unlimited extensions.

- The IVR script receives smart calls

- Redirect calls to mobile phones when outside the company branch ..

We comply with the closed process to avoid missing information in the survey, helping to plan the optimal deployment, bringing the highest value to customers.

The process of surveying and consulting the switchboard of P.A Vietnam is as follows:

1.RECEIVE INFORMATION

      a. Check the status of the system : P.A Vietnam's consultants advise on the current status of customers' systems.

      b. Receive request: P.A Vietnam's consultants fully acknowledged customer requirements.

      c. Initial advice : P. A Vietnam expert gives advice on the direction to build the system to bring maximum value to customers. Customers and consultants will orient themselves before going to the next step.

 

2. Detail survey

      a. System features survey : P. A Vietnam expert explains to customers about system features according to checklist:      

STT FUNCTION choice
1 Connection number 1900,1800  
2 Fixed number connection  
3 Cheap international calls  
4 Call the branch for free  
5 Conference  
6 Autoresponder script over time  
7 Forward call to hotline outside working hours  
8 Voicemail stores customer messages  
9 Smart call distribution (for callcenter)  
10 Sound recording  
11 Blacklist  
12 Manage and monitor web interface  
13 Limitation of usage fee  
14 Limit call time for each employee  
15 Control the calling to each employee by code  
16 Routing calls via mobile  
17 Auto Call configuration  

 

       b.IVR survey : P. A Vietnam expert provides a script format (IVR) for customers to refer to and record the script (IVR) in detail according to customer requirements. Here is a sample IVR.

       c. Survey infrastructure details : P. A Vietnam expert establishes detailed survey of infrastructure, equipment parameters. to support the deployment.

3. PLANNING FOR IMPLEMENTATION

       P. A Vietnam expert planning to deploy and confirm with customers:

STT Tên công việc Thời gian bắt đầu Thời gian kết thúc Nhân lực hỗ trợ Ghi chú
1          
2          

 

4.ACCEPTANCE, DELIVERY INFORMATION

The team deployed the project and completed the handover file as required by P.A Vietnam

After handing over the system, free technical support specialist during the lease period at P.A Vietnam.

P.A Vietnam is dedicated to bringing the best value to customers, please contact us at all details

Xin chào.
Quý khách cần tư vấn dịch vụ gì ạ
TOP